Effective Date: 1 December 2024
Welcome to our.lil.studio! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to these Terms. Please read them carefully before using our services. If you do not agree to these Terms, please do not use our website.
• These Terms apply to all visitors, users, and customers of our.lil.studio.
1. General Information
• The website is operated by our.lil.studio. Throughout the site, the terms “we,” “us,” and “our” refer to our.lil.studio.
2. Eligibility
• By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian to use our services.
• You agree to provide accurate and up-to-date information when creating an account or making a purchase.
3. Products and Services
• 3D Printing Products: We offer customizable and standard 3D-printed products, including Illuma (Table Lamp), Ordinare (Desk Organizer), Flora (Flower Vase), and Linea (Cable Organizer).
• All product descriptions, images, and specifications are provided for informational purposes. Slight variations in color or design may occur due to the nature of 3D printing.
• We reserve the right to modify or discontinue any product without prior notice.
4. Orders and Payment
• Order Acceptance: Orders are subject to availability and confirmation of payment.
• Payment: Payments are processed securely through our payment gateway provider, Xendit. By placing an order, you agree to pay the total amount, including applicable taxes and shipping fees.
• Order Cancellation: We reserve the right to cancel orders for any reason, including suspected fraud or unauthorized transactions. Refunds will be processed according to our Return Policy.
5. Shipping
• Orders will be processed and shipped according to our Shipping Policy. Delivery times may vary depending on your location and shipping provider.
• We are not responsible for delays caused by courier services or unforeseen circumstances.
6. Returns and Refunds
• Returns and refunds are governed by our Return Policy. Please review the policy for eligibility and procedures.
• Customized products are non-refundable unless they are defective or damaged upon arrival.
7. User Accounts
• Account Creation: You may create an account to streamline your shopping experience. You are responsible for maintaining the confidentiality of your account credentials.
• Account Termination: We reserve the right to terminate your account at our discretion, especially in cases of misuse or violation of these Terms.
8. Prohibited Activities
You agree not to engage in the following activities:
• Using our website for unlawful purposes.
• Submitting false or misleading information.
• Attempting to interfere with our website’s operation, including hacking or introducing malicious code.
• Reselling our products without prior authorization.
9. Intellectual Property
• All content on our website, including text, images, logos, and designs, is the property of our.lil.studio and protected by copyright laws.
• You may not reproduce, distribute, or use our content without our express written consent.
10. Limitation of Liability
• our.lil.studio shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products or website.
• Our liability is limited to the maximum extent permitted by applicable laws in Indonesia.
11. Governing Law
These Terms are governed by the laws of the Republic of Indonesia. Any disputes arising from these Terms shall be resolved through arbitration or mediation in accordance with applicable Indonesian regulations.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised Terms.
13. Contact Information
If you have any questions about these Terms, please contact us at:
• Email: ardzyix@gmail.com
• Address: Komplek Rajasanagara Ciwastra R1 no 83, Bojongsoan, Kab. Bandung