Effective Date: 1 December 2024
Welcome to our.lil.studio! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with Indonesia’s Personal Data Protection Law (UU PDP No. 27 of 2022).
1. Data We Collect
We may collect the following types of personal data when you interact with our website or use our services:
• Personal Information: Name, address, phone number, email, and other identifiable details.
• Payment Information: Billing and shipping address, payment method, and transaction details (processed securely via Xendit).
• Account Information: Username, password, and preferences if you create an account on our website.
• Technical Information: IP address, browser type, device type, and activity logs for website performance and security purposes.
• Communication Data: Any messages or inquiries sent to us via email or website forms.
2. How We Use Your Data
We collect and use your personal data for the following purposes:
• To process and fulfill your orders, including payments and shipments.
• To provide customer service and respond to your inquiries.
• To personalize your shopping experience.
• To improve our website, products, and services.
• To comply with legal obligations under Indonesian law.
3. How We Share Your Data
We may share your data with:
• Service Providers: Payment gateways (e.g., Xendit) and logistics providers to process your transactions and shipments.
• Legal Authorities: If required by law or to comply with court orders and regulations.
• Marketing Partners: With your explicit consent, we may share anonymized data for analytics and promotional purposes.
We do not sell or rent your personal data to third parties.
4. Your Rights
Under the Indonesian PDP Law, you have the following rights regarding your personal data:
• The right to access and obtain a copy of your personal data.
• The right to correct or update inaccurate data.
• The right to request the deletion of your data.
• The right to withdraw consent for specific uses of your data.
To exercise your rights, please contact us via [email@example.com] or [WhatsApp link].
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Payment information is securely processed through Xendit, and sensitive data is encrypted during transmission.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and serve personalized content. You can manage cookie preferences in your browser settings.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by Indonesian law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their policies before providing any personal data.
9. Policy Updates
We reserve the right to update this Privacy Policy to reflect changes in legal requirements or our practices. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:
• Email: ardzyix@gmail.com
• Address: Komplek Rajasanagara Ciwastra R1 no 83, Bojongsoang, Kab. Bandung.